CSS Crop Hiring Freshers for Google
Job Description
Roles and Responsibilits
- Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
- Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
- Uses troubleshooting techniques to identify network related issues
- Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers Google job for freshers
- Help employees with access & account issues based on defined/documented guidelines
- Attends required technical training sessions and makes effective use of KBs to address issues efficiently
- Complies with schedule adherence to ensure the overall service level targets are achieved
- Identifies and provides input on unique (or) recurring user problems
Preferred Qualification (Secondary) Lastest jobs in Google
- Excellent communication skills
- Good customer service skills, multitasking and leadership skills
- Ability to adjust quickly to the changing priorities and make quick decisions with limited information
Desired Candidate Profile 2022 lastest jobs in Google
- Excellent Written and Verbal Communication.
- Technical understanding of any OS - Windows, desktop, networking, mac, Linux, chrome, android, iOS.
- IT Support - hardware and software troubleshooting.
- Providing on call, on video, on chat and on mail Support.
- Candidates interested to work in Rotational Shifts
- 11th June, 10.00 AM - 5.00 PM
- CSS Corp Pvt Ltd., Sohini Tech Park, Floor, no 1, Nanakramguda Rd, Financial District, Nanakaramguda, Telangana 500032Contact - Amirtha/ Varsha ()
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