Voice Process Jobs For Fresher's Hyderabad
Job description
Dear Aspirants!!..
Greeting from HGS Healthcare.
Huge Hiring for International Voice
Open Position-100
Daily Walk in Interviews from Monday to Friday
Process: US Healthcare
Designation:
Trainee Process Consultant
Job Description:
- Processing claims/handling incoming calls/making outgoing calls and take appropriate actions as per the process guidelines.
- Understand the basic professional standards and established procedures, policies before taking action and making decisions.
- Maintain customer satisfaction ratings through TAT and quality standard basis client SLAs
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
Input data into the company platform to keep each customer record updated Responsible for multiple administrative and customer service layers that includes solving customer issues through review, investigation, adjustment (if necessary), remittance or denial of the claim by utilizing company policies and directing queries to the managerial team when necessary. Individuals should have commitment to customer satisfaction and an ability to make quick and accurate decisions.
Eligibility Criteria:
Fresher's: (Graduates Only Bcom, BSC, BBA etc (2019,2020,2021,2022 Passed Outs Only)
(No BE /B Tech's and No Postgraduates, No Diploma)
CTC:
Voice: 2.34LPA + 25k Voice Skill allowances
Night Shifts
Five day working (Saturday & Sunday fixed week offs)
Two Way Cab
Work from Office
Work Location-Hi-tech City.
Walk In Timings: 11am to 4:00 pm
Walk in Venue:
Hinduja Global Solutions Healthcare
Purva Summit - 3rd floor
Survey No. 8, Hitech city Phase II White field road, Land Mark : Opp Tech Mahindra, Kondapur, Hyderabad 500084- Telangana.
Rounds of Interview:
1.HR round
2.Online test
3.ProcessTest
4.Operations Manager Round
Carry Updated Resume, ID proof(Aadhar Card)
Contact Person:
HR Srinidhi- 8519996173
HR Shivasagar - 9148680209
HR Andrew- 9966009129
Thanks & Regards
HR Team
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