sutherland Hiring for Freshers
Job description
Roles and Responsibilities
* Research customer problems and deliver solutions
* Deliver an experience to every customer, meeting Client service standards
* Achieve and maintain required metrics and goals
* Work pro-actively to ensure potential issues are escalated appropriately.
* Work as part of the team to ensure the program floor is a positive and professional environment.
* Provide support in projects and initiatives as and when required.
Desired Candidate Profile
Fresher
* Ability to use Computer Systems application usage (shortcuts, alternating windows, navigating tools)
* Knowledge of browsers (IE8, Chrome)
* Excellent Typing Skills
* Fluent comprehension and composition skills while communicating and retaining shared thoughts
* Good understanding of email/chat etiquette
* Ability to maintain and manage active engagement during communications
* Should be ready to work with rotational shifts 24/7
* Currently WFH, should be ready to work from office depends on pandemic conditions
If you are Interested with the above requirement, please share your updated resume to the below email ID
Rohiniverma@sutherlandglobal.com
Contact: Rohini Verma
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