Voice Process Jobs In Hyderabad | Mana Jobs Notification
Job description
Dear Candidate
Opening For NIGHT SHIFT - VOICE
Title: Content Moderation Associate Incubation
Location: Hyderabad
Cognizant has been a tremendous success story globally over the last 20+ years.
It is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
We run a Customer Support and Content Review Centre for one of our clients an instantly recognizable, global iconic brand. We are currently looking to expand the team of Agents in our office located in the center of Dublin.
The focus of the role will be to: Voice Process Jobs
- Verify and review information as per policy and guidelines.
- Follow all compliance and security measures relating to client data.
- Take action on process changes and updates and handle the same with proper research.
- Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
- Adhere to process norms and structure.
- Ability to gather information via outbound calls to businesses within specific country locations.
- Ability to work with a high degree of accuracy.
- support users to make bookings/ reservations with various types of businesses
- work with great attention to detail / content review
- Have an extensive exposure to customer service
- Work in a rapidly changing environment
- Work with high profile tech/ evolving AI
content review position in a process-driven environment.
Key success factors in this position are adaptability and flexibility, good communication skills, an ability to make independent judgement and a problem-solving nature.
We offer interesting work onsite a globally admired technology company, an attractive compensation package, valuable training and career progression opportunities across the globe
SHIFT : Night Shift
Location : Hyderabad
Interested Candidate drop your Profile @ merlin.juliana@cognizant.com
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