Chat Support jobs In Hyderabad
Job description
Job Responsibilities
- Responsible to provide excellent customer service, solving questions and complaints related to order status, Inventory, Billing related queries, through web-chat and email based communication tools.
- Inquires would be related to Order Status / Shipment / Promotional Offers / Bills
- Responsible to receive high volume of incoming Chat conversations and responds to inquires in a manner which meets quality and performance standards
- Responsible to document customer transactions accurately in the appropriate systems
Candidate Profile Chat Support jobs In Hyderabad
- Any Graduate (No backlogs & Not pursuing any regular studies)
- Candidates with 0 to 2 years experience in BPO Industry, preferably into Chat Operations
- Experience in eCommerce would be preferred
Preferred Skills/Abilities/Exposure: Chat Support jobs
- Preferred candidates with understanding on eCommerce websites
- Should possess effective written communication skills and comprehension skills
- Excellent Typing Speed: (At least 30 wpm)
- Willing to work in Night Shifts (24/7)
2nd October , 11.00 AM - 4.00 PM
24-7 Intouch ( Earlier Knoah Solutions ), 4th Floor, Maximus Towers 2A, IT Raheja Park, Mindspace, Hyderabad. (view on Map)
Contact - Keerthi ( 04044309780 )
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