Walk-In Drive for Freshers – International Non-Voice Process
(Ref: Vasavi)
Looking for Immediate Joiners Only!
Direct Walk-in Interview for Freshers:
Join us for an exclusive walk-in drive for freshers looking to kickstart their career in an international non-voice process. This is a fantastic opportunity to be part of a growing company with great prospects!
Walk-in Interview Details:
- Date: 30th November 2024 (Saturday)
- Time: 10:30 AM - 3:00 PM
- Location: VXI Global Solutions India Pvt Ltd, Recruitment Hub, Ground floor, Vega Block, Ascendas IT Park, Gate No. 5, Inorbit Mall Road, Madhapur, Hyderabad- 500081
Note: The interview is completely onsite, and Night Shifts are available in rotational shifts.
Job Description for Freshers in International Non-Voice Process:
We are looking for passionate freshers to join our team and provide exceptional customer service in a non-voice support role.
Key Responsibilities:
- Respond to customer inquiries via telephone, chat, email, and other channels as per team requirements.
- Provide exceptional service to customers in every interaction.
- Address and resolve customer concerns, ensuring customer satisfaction
- Adhere to company guidelines to ensure high-quality service and support.
- Escalate unresolved customer issues to management, following standard operating procedures.
- Accurately document each customer interaction according to company standards.
- Maintain a strong attendance record and adhere to schedule adherence.
- Follow company quality assurance guidelines to maintain consistent service levels.
- Demonstrate professionalism and integrity during each customer interaction.
Qualifications and Skills Required:
Education & Experience:
- Minimum of two years of college education.
- Ability to read, write, and speak English proficiently to communicate with customers.
- Strong command of English grammar and a typing speed of at least 40 WPM with 90% accuracy.
Key Skills:
- Excellent communication skills in English.
- Typing speed of 40 WPM with 90% accuracy.
- Must be an immediate joiner.
Salary and Benefits:
- Salary for Freshers: ₹2,50,000 LPA
- Night Shift rotational shifts with great growth opportunities.
Interview Process:
The interview process for the International Non-Voice Process includes the following rounds:
- Assessment: Test on English Grammar and Typing Skills.
- HR Interview: Discuss your experience and motivation.
- Operations Interview: Evaluate your fit for the role.
- Chat Simulation/Versant Test: Assess your ability to handle customer queries through written communication.
Important Documents to Bring:
- AADHAR Card
- Updated Resume
We look forward to seeing you at the walk-in interview and helping you start a promising career in the international non-voice process industry.
Location for the Walk-In Interview:
VXI Global Solutions India Pvt Ltd
Recruitment Hub, Ground Floor, Vega Block, Ascendas IT Park, Gate No. 5, Inorbit Mall Road, Madhapur, Hyderabad- 500081.
Contact Vasavi (7702293051)
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