EMAIL/CHAT SUPPORT JOBS – FRESHERS/EXPERIENCED WALK-IN DRIVE

 EMAIL/CHAT SUPPORT JOBS FRESHERS/EXPERIENCED WALK-IN DRIVE

EMAIL/CHAT SUPPORT JOBS

Primary Responsibilities:

• Demonstrate the ability to connect with callers with a friendly enthusiastic attitude
• Successfully and accurately answer prospect questions and provide appropriate additional information regarding apartment communities, amenities, and specific apartment homes
• Demonstrate use of selling/marketing skills to create value for callers based on community features
• Qualify each prospect; successfully schedule an appointment to visit the community
• Legibly document accurate information discussed during the call in PAMM for use by the onsite team
• When necessary, escalate issues in accordance to Contact Center guidelines
• Consistently maintain or exceed departmental KPI standards and quality
• Achieve or exceed defined productivity goals
• Honor all company policies and procedures
• Follow weekly schedules and schedule changes CHAT SUPPORT JOBS

EMAIL/CHAT SUPPORT JOBS Technical Skills:

• English language fluency proficiency. If you are interviewing for a bilingual position, which receives a bilingual pay differential, you must also demonstrate fluency to a proficient basis
• Ability to adhere to a set schedule that may include weekends and holidays
• Type at least 35 words per minute; accurately capture detailed information from the caller
• EMAIL/CHAT SUPPORT JOBS

14th May, 9.30 AM - 5.30 PM

RealPage India,Building No. 20, 5th Floor, Raheja Mindspace, Hitech City Rd, Hyderabad, Telangana 500081

Contact - Santhosh Kumar Kolli ()

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