Cognizant is Hiring for International voice process
Looking for a dynamic job opportunity in Hyderabad? We are hiring for a skilled professional to join our team. If you have experience in data verification, compliance, and process management, this could be the perfect role for you!
Required Skillset
To succeed in this role, candidates must possess the following skills and qualifications:
- Strong attention to detail and accuracy
- Ability to follow compliance guidelines and security protocols related to client data
- Adaptability to rapidly changing environments and new processes
- Experience working with quality metrics and productivity targets
- Strong research skills and the ability to implement process changes
- Comfortable working in rotational shifts, including night shifts (24x7 operation)
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| COGNIZANT IS HIRING FOR INTERNATIONAL VOICE PROCESS |
Job Responsibilities
As a [Job Title], you will be responsible for the following tasks:
1. Verify and Review Information as per Policy and Guidelines
You will be required to carefully verify and review client information, ensuring all data adheres to the organization’s compliance and security measures.
2. Compliance and Security Adherence
You will need to ensure that all client data is handled in compliance with established security protocols to maintain confidentiality and integrity.
3. Action on Process Changes and Updates
Your role will involve staying up to date with any process changes and implementing them effectively through thorough research and analysis.
4. Meet Quality and Productivity Metrics
You will work towards exceeding monthly and annual quality metrics and productivity targets. Your ability to maintain accuracy while working efficiently is key.
5. Adhere to Process Norms
Ensure strict adherence to process structure, norms, and guidelines to maintain consistent quality and performance.
6. Maintain High Levels of Accuracy
Your attention to detail will be crucial as you handle critical information and ensure all work is performed with the highest degree of accuracy.
7. Adapt to a Rapidly Changing Environment
You should be comfortable working in a dynamic environment where priorities may shift rapidly. Flexibility and an agile mindset are essential for success.
Work Location and Shift Details
- Work Location: Hyderabad (Permanent work from office)
- Shifts: Rotational shifts with flexibility to work night shifts (24x7 operation). Candidates must be willing to work in shifts as required by the business.
Why Join Us?
- Competitive compensation and benefits
- Opportunities for career growth and development
- A collaborative work environment where you can make a real impact
Call to Action:
Ready to take your career to the next level? Apply today to join our growing team in Hyderabad!
ADDRESS: Time and Venue
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