Job Opportunity: Customer Support Role with Excellent Communication Skills
We are looking for dynamic individuals to join our team. If you have strong communication skills and a passion for customer support, this could be the perfect opportunity for you!
Key Job Requirements:
- Strong Communication Skills: Fluent in English, with the ability to articulate thoughts clearly and effectively.
- Excellent Verbal Communication: Must demonstrate strong communication with good cohesion, understanding, and articulation.
- Ability to Handle Night Shifts: Comfortable with night shifts and working 6 days a week.
- Work Mode: This is a work from office position. Candidates must be willing to commute to the office location.
Key Skills & Responsibilities:
- Verbal Communication: Must possess excellent verbal communication skills to interact with customers effectively.
- Customer Interaction: Handling customer queries, ensuring smooth communication, and providing top-notch support.
- Listening & Understanding: Strong listening skills to comprehend customer needs and respond effectively.
- Adaptability: Ability to work flexible schedules and meet performance targets.
Work Environment & Culture:
- Collaborative Office Setting: Join a dynamic office environment that encourages teamwork and continuous learning.
- Company Culture: A focus on professional growth, skill development, and maintaining a supportive team culture.
- Eligibility: Open to candidates who are willing to work night shifts and meet performance expectations.
Interview & Selection Process:
- VNA Assessment: The first step involves a Voice & Accent (VNA) assessment.
- Operations Round: The second step includes an operations round to assess your ability to handle customer support tasks.
- Multiple Rounds: The entire interview process includes two key rounds to ensure the right candidate is selected.
Preferred Qualifications:
- Experience: While prior experience in customer support or a communication-based role is an advantage, it is not mandatory.
Job Location:
- This is an office-based role, so candidates must be ready to commute to the office location daily.
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Time and Venue
6th December , 10.00 AM - 1.00 PM
Cognizant Office, Plot 25, 26/27, ISB Road, Financial District, Nanakramguda, Hyderabad-500032
Contact - Koojitha
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